The brief
- Redesign the Pražská plynárenská website in line with current trends
- Concentrate on customer care features and on digitising services such as transferring an energy contract or contracting new delivery points
Our work
- We carried out a thorough analysis of what customers need
- Together with the Sherpas team we ran a UX/UI analysis
- We completely redesigned and modernised the Pražská plynárenská website in line with current trends
- We proposed a new, clearer site structure and cut the number of pages from the original 8,000 to a few hundred
Worth knowing
Our services were bought by Informační služby – energetika, a.s., the sole direct supplier of IT solutions to Pražská plynárenská. Aligning priorities and finding an arrangement that suited everyone meant negotiating across several departments of both companies.
Technical parameters
- Custom development on Drupal 8.0 and support for its stable growth
- A custom template (desktop and responsive) fully connected to the editorial system for content editing and access control
- Full-text search with suggestions, searching across content types with room for custom modifications (set up by Drupal’s own recommendations in default mode)
- Working redirects for all existing pages, to preserve their ranking (1,000+)
- Modal windows (cookie) to warn a user entering the old site, or to draw attention to a call to action on landing pages
- The complete structure and categorisation, built to the Drupal architecture and to web standards
- A working mega menu for desktop and responsive layouts
- A custom way of opening a PDF file in a new window, which Drupal does not provide
- Security is handled within the ISE infrastructure, because extension modules could slow Drupal down
- The page load time limit averages 5 s, where the current average is 3.6 s (Google Insights)
